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Shipping Policy

*** UPDATE: Due to technical issues including additional SOPs relating to COVID-19 pandamic, we now expect delivery will take 8 - 12 business days for Peninsular Malaysia (longer for East Malaysia)

For Big Bad Wolf Malaysia, we will be delivering your orders to your doorstep. From the date you place your order, delivery within Peninsular Malaysia will take approximately 3 to 8 business days and as for East Malaysia it will be from 10 to 14 business days. Please note that there might be delays due to the ongoing situation in Malaysia.

After you have checked out, you will be notified via email regarding the status of your order. Another email will be sent to you with the tracking number once it has been packed and ready to be delivered, which you can use to track the status of your items at the respective courier website. Details will be provided to you on how to do this in the same email. Items are delivered in our standard packaging.

Please be informed that deliveries will only be made within Malaysia. Orders are delivered to the receiver’s address given by you upon transacting. Please ensure that you provide a complete and accurate delivery address and details that we request. Failing to do so might result in non delivery or additional cost of delivery that will be borne by you. We aim to deliver the orders to you at the place of delivery requested by you in your order. We will attempt to notify you if we expect to be unable to meet our estimated delivery date, but, to the extent permitted by law, we shall not be liable to you for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery.

Order delivery may vary for each item even if they are ordered at the same time. You'll get an email when your item has been dispatched so you can start making room on your shelves for your new books!

** Please note due to Covid-19 restrictions, delivery to Sandakan postcode 90000 is temporarily unavailable. We are unable to deliver at this time.