Terms of Use

Many banks and credit card companies charge their account holders a transaction fee when the card issuer and the merchant location (as defined by the card brand (e.g. Visa, MasterCard, American Express) are in different countries. The currency exchange rate, if applicable, and any transaction fee are determined solely by the bank or other agency processing the transaction. These fees may be applied by the card issuer as a charge to the cardholders account. This means the amount listed on your credit or debit card statement may be a different figure than the figure shown on the billing summary page for a reservation booked on this website. If you have any questions about these fees or any exchange rate applied to your booking, please contact your bank or credit card companies.

While Big Bad Wolf Books Sdn Bhd makes every effort to ensure that all the information, software, products and services published and displayed on this website are accurate and complete, however, the information, software, products and services on this website may include inaccuracies or errors, including pricing errors. In particular and to the fullest extent permissible under the laws, Big Bad Wolf Sdn Bhd does not guarantee the accuracy of, and disclaims all liability. Big Bad Wolf Books Sdn Bhd hereby disclaims all warranties and conditions, express or implied, with regard to the information, software, products and services, including without limitation, implied warranties of satisfactory quality, merchantability or fitness for a particular purpose, compliance with any description, title or the warranty of non-infringement including that this website shall be free from infringement of any copyright, trademark or other intellectual property rights of third parties and/or for any errors or other inaccuracies relating to the information and description of the books displayed on this website (including, without limitation, the pricing, photographs, general product descriptions, etc.). In addition, Big Bad Wolf Books Sdn Bhd expressly reserves the right to correct any pricing errors on our website and/or transactions made under an incorrect price. In such an event, if available, we will offer you the opportunity to keep your transaction at the correct price or we will cancel your orders without penalty.

Big Bad Wolf Books Sdn Bhd makes no representations about the suitability of the information, software, products and services contained on this website for any purpose, and the inclusion or offering of any products or services on this website does not constitute any endorsement or recommendation of such products or services by Big Bad Wolf Books Sdn Bhd. All such information, software, products, and services are provided on an "as is" and “as available” basis without warranty of any kind. Big Bad Wolf Books Sdn Bhd disclaims all warranties and conditions and representations that this website, its servers or any email sent from Big Bad Wolf Books Sdn Bhd, are free of viruses or other harmful components and does not warrant that the functions in or access to the website or web content will be timely, uninterrupted or free of error.

In no event shall Big Bad Wolf Books Sdn Bhd be liable and you agree not to hold Big Bad Wolf Books Sdn Bhd liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of, or in any way connected with, your access to, display of or use of this website or with the delay or inability to access, display or use this website (including, but not limited to, your reliance upon opinions appearing on this website; any computer viruses, information, software, linked sites, products and services obtaining through this website; or otherwise arising out of the access to, display of or use of this website) whether based on a theory of negligence, contract, tort, strict liability, consumer protection statutes, or otherwise, and even if Big Bad Wolf Books Sdn Bhd, has been advised of the possibility of such damages and even if a remedy set forth herein is found to have failed of its essential purpose. In the event Big Bad Wolf Books Sdn Bhd is liable for damages despite the foregoing provision, you agree that Big Bad Wolf Books Sdn Bhd’s aggregate liability to you for any and all causes of action in relation to the website, services, and the Agreement, shall not exceed the sum of RM100 (Ringgit Malaysia One Hundred).

The limitation of liability reflects the allocation of risk between the parties. The limitations specified in this section will survive and apply even if any limited remedy specified in these Terms of Use is found to have failed of its essential purpose. The limitations of liability provided in these Terms of Use inure to the benefit of Big Bad Wolf Books Sdn Bhd. You agree that the above limitations of liability enable the website, information, software, products and services on the website to be provided by Big Bad Wolf Books Sdn Bhd at either reasonable costs or no costs to you.

You agree to indemnify and keep indemnified Big Bad Wolf Books Sdn Bhd, and any of their officers, directors, employees, partners, and agents harmless from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees on a full indemnity basis, brought by:

1) Your breach of these Terms of Use or the documents referenced herein;

2) Your violation of any law or the rights of a third party; or

3) Your use or connection of this website

This website may contain hyperlinks to websites operated by parties other than Big Bad Wolf Books Sdn Bhd. Such hyperlinks are provided for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. You also acknowledge and agree that Big Bad Wolf Books Sdn Bhd has no control and shall not be liable for any infringement appearing on the third-party websites. Further, it is up to you to take precautions to ensure that whatever links you select or software you download (whether from this website or other websites) is free of such items as viruses, worms, trojan horses, defects and other items of a destructive nature. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators and you hereby irrevocably waive any claim against us with respect to such third-party websites.

Big Bad Wolf Books Sdn Bhd has adopted a policy of terminating inappropriate accounts depending on the circumstances without notice and without assigning any reason. You agree that Big Bad Wolf Books Sdn Bhd has the sole and absolute discretion, to restrict, suspend or terminate the accounts of the subscribers or account holders who are deemed to be repeat infringers and without assigning any reason. Big Bad Wolf Books Sdn Bhd may also at its sole and absolute discretion and without notice and without assigning any reason, limit access to the website and/or terminate the accounts of any users who infringe any intellectual property rights of others, whether or not there is any repeat infringement. Big Bad Wolf Books Sdn Bhd reserves all rights to investigate notices of copyright, trademark and other intellectual infringement in respect of the website, information, software and services and other materials on the website (“Infringement Material”) and take all action as it deems necessary and fit including without limitation removing such Infringement Material from the website. In return, you agree that you shall not take any legal action or exercise any legal remedy you may have against Big Bad Wolf Books Sdn Bhd and waive any right of action against Big Bad Wolf Books Sdn Bhd under applicable law in respect of any Infringement Material. If you believe that an account holder or subscriber is a repeat infringer, please provide information sufficient for us at the email address below to verify that the account holder or subscriber is a repeat infringer when filing your notice including in the form and containing the information prescribed by the Malaysia Copyright Act 1987 (Act 332)[including its Regulations].

You agree that no joint venture, partnership, agency or employment relationship exists between you and Big Bad Wolf Books Sdn Bhd as a result of the Terms of Use or use of this website and you and neither party shall have any authority to bind the other in any way.

Our performance of the Terms of Use is subject to existing laws and legal process, and nothing contained in the Terms of Use limits our right to comply with law enforcement or other governmental or legal requests or requirements relating to your use of this website or information provided to or gathered by us with respect to such use. To the extent allowed by applicable law, you agree that you will bring any claim or cause of action arising from or relating to your access or use of this website within two (2) years from the date on which such claim or action arose or accrued or such claim or cause of action will be irrevocably waived. If any part of the Terms of Use is found to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions will not in any way be affected or impaired. Our failure or delay in enforcing any provision of the Terms of Use at any time does not waive our right to enforce the same or any other provision(s) hereof in the future.

The Terms of Use (and any other terms and conditions or policies referenced herein) constitutes the entire agreement between you and Big Bad Wolf Books Sdn Bhd with respect to this website, our services and your dealings and relationships with us, and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and us. A printed version of the Terms of Use and of any notice given in electronic form shall be admissible in judicial or other administrative proceedings to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

Fictitious names of companies, products, people, characters, and/or data mentioned on this website are not intended to represent any real individual, company, product, or event.

The Terms of Use have been drafted, and shall be construed, in the English language. Any translation of the Terms of Use is for convenience only. In the event of conflict between the English language version and a translated version, the English language version of the Terms of Use shall prevail.