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Terms of Use

 

AGREEMENT BETWEEN CUSTOMER AND BIG BAD WOLF BOOKS SDN. BHD.

This website ("shopbigbadwolfbooks.com") is operated by Big Bad Wolf Books Sdn. Bhd., a company incorporated in Malaysia. Reference to the term “shopbigbadwolfbooks.com” shall include access to this website via desktop, laptop, mobile devices and/or any other device capable of connecting to the Internet. The terms "we", "us", "our" and "Big Bad Wolf" refer to Big Bad Wolf Books Sdn Bhd (hereinafter "Big Bad Wolf"). The term "Big Bad Wolf Companies" refers to Big Bad Wolf, its subsidiaries and its corporate affiliates collectively. The term "Big Bad Wolf Partners" refers to any affiliated, co-branded and/or linked website through which Big Bad Wolf Books Sdn Bhd provides links, content or service. The term "you" refers to the customer visiting the website and/or ordering through us on this website, or through our Customer Support agents.

This website is offered to you conditioned upon your acceptance without modification of all the terms, conditions, and notices set forth below (the "Terms of Use"). Please read the Terms of Use carefully. By accessing or using this website, making any orders or purchase on this website, creating a membership account, downloading any digital content from this website or contacting our Customer Support agents, you agree that the Terms of Use then in force shall apply and you are legally bound by these Terms of Use. If you do not agree to the Terms of Use, please do not use or make any orders for any products through this website or our Customer Support agents. Big Bad Wolf Books Sdn Bhd may at any time change these Terms of Use and your continued use of this website is conditioned upon acceptance of the updated Terms of Use.


USE OF THE WEBSITE

As a condition of your use of this Website, you warrant that:

1) You have read and agree to be legally bound by these Terms of Use and our Privacy Policy;

2)You are at least 18 years of age and are of sound mind;

3) You possess the legal authority, right, power and authority to create a binding legal obligation;

4) You will use this website in accordance with the Terms of Use and comply with such other notices or guidelines that may be published on the website by Big Bad Wolf Books Sdn Bhd from time to time (which are hereby incorporated by reference into the Terms of Use);

5) I You will only use this website to make legitimate purchases for you or for another person for who you are legally authorised to act for and not use the website or services for any unlawful purpose;

6)All information supplied by you on this website is true, accurate, current and complete;

7)You shall comply with all applicable laws and regulations, including copyright law and

8)If you have an online account with this website, you will safeguard your account information and will supervise and be completely responsible for any use of your account by you and anyone other than you.

We retain the right at our sole discretion to deny or restrict access to anyone to this website and the services we offer, at any time without notice and for any reason, including, but not limited to, for violation of these Terms of Use.

We shall have the right to modify, update or amend the Terms of Use in the future at any time. We will notify you about material changes to this Terms of Use by placing the updated Terms of Use on our website. By continuing to access this website or by continuing to use our services following the modifications, updates or amendments to this Terms of Use, this shall signify your acceptance of such modifications, updates or amendments. If you do not agree to the amended Terms of Use, you have the right to close your account and/or cease using the services on this website.



ISSUES ON JURISDICTION

This website is owned and operated by Big Bad Wolf Books Sdn Bhd. Big Bad Wolf Books Sdn Bhd makes no representation that the content, information, software and services of the website are appropriate or available for use in your location. Any access by you to this website from any location is doing so voluntarily on your own initiative and you shall be responsible for compliance with all local laws.

PROHIBITED ACTIVITIES

1. The content and information on this website, as well as the infrastructure used to provide such content and information, is proprietary to us or our suppliers and providers. You agree not to otherwise modify, copy, distribute, transmit, display, perform, reproduce, publish, licence, create derivative works from, transfer, or sell or re-sell any information, software, products, or services obtained from or through this website. Additionally, you agree not touse this website or its contents for any commercial purpose;
2.make any speculative, false, or fraudulent transactions or, monitor or copy any content or information of this website using any robot, spider, scraper or other automated means or any manual process for any purpose without our express written permission; deep-link to any portion of this website (including, without limitation, the purchase path for any services) for any purpose without our express written permission; or
3. reproduce, display or otherwise provide access to the website by usage of "frame", "mirror" or otherwise incorporate any part of this website into any other website without our prior written authorisation.

If Big Bad Wolf Books Sdn Bhd suspects that you have breached the Terms of Use (including without limitation if you have made multiple transactions on the website and Big Bad Wolf Books Sdn Bhd considers (acting reasonably) that any such transactions are for the purposes of reselling) or your orders or account shows signs of fraud, abuse, or suspicious activity, Big Bad Wolf Books Sdn Bhd may cancel any transactions associated with your name, email address, or account, and close any associated Big Bad Wolf Books Sdn Bhd accounts. Big Bad Wolf Books Sdn Bhd reserves its right not to refund you for the cancelled orders. If you have conducted any fraudulent activity, Big Bad Wolf reserves Books Sdn Bhd the right to take any necessary legal action and you may be liable for monetary losses to Big Bad Wolf Books Sdn Bhd, including litigation costs and damages. To contest the cancellation of a booking or freezing or closure of an account, please contact our Customer Support agents.

INTELLECTUAL PROPERTY

The copyright, patents, trade marks, registered designs and all intellectual property rights in the website, services and web contents shall vest in and remain with Big Bad Wolf Books Sdn Bhd. The trademarks, logos and service marks (“Marks”) displayed on this website are the property of Big Bad Wolf or other third parties and all rights to the Marks are expressly reserved by Big Bad Wolf Sdn Bhd. You are not permitted to use any of the Marks without the prior written permission of Big Bad Wolf Sdn Bhd or such third party.

Big Bad Wolf Sdn Bhd reserves all their rights to enforce their intellectual property rights to the fullest extent of the law. The name “Big Bad Wolf” or any other Marks may not be used in any way, including in any advertising or publicity without prior written permission of Big Bad Wolf Sdn Bhd.


PAYMENTS AND FEES

Many banks and credit card companies charge their account holders a transaction fee when the card issuer and the merchant location (as defined by the card brand (e.g. Visa, MasterCard, American Express) are in different countries. The currency exchange rate, if applicable, and any transaction fee are determined solely by the bank or other agency processing the transaction. These fees may be applied by the card issuer as a charge to the cardholders account. This means the amount listed on your credit or debit card statement may be a different figure than the figure shown on the billing summary page for a reservation booked on this website. If you have any questions about these fees or any exchange rate applied to your booking, please contact your bank or credit card companies.

 

APPLICABLE LAWS AND JURISDICTION

  • The Terms of Use are governed by and shall be construed in accordance with the laws of Malaysia. By accessing this website, you hereby consent to the exclusive jurisdiction and venue of courts in Malaysia, in all disputes arising out of or relating to the use of this website. Use of this website is unauthorized in any jurisdiction that does not give effect to all provisions of the Terms of Use, including, without limitation, this paragraph.

LIABILITY DISCLAIMER

While Big Bad Wolf Books Sdn Bhd makes every effort to ensure that all the information, software, products and services published and displayed on this website are accurate and complete, however, the information, software, products and services on this website may include inaccuracies or errors, including pricing errors. In particular and to the fullest extent permissible under the laws, Big Bad Wolf Sdn Bhd does not guarantee the accuracy of, and disclaims all liability. Big Bad Wolf Books Sdn Bhd hereby disclaims all warranties and conditions, express or implied, with regard to the information, software, products and services, including without limitation, implied warranties of satisfactory quality, merchantability or fitness for a particular purpose, compliance with any description, title or the warranty of non-infringement including that this website shall be free from infringement of any copyright, trademark or other intellectual property rights of third parties and/or for any errors or other inaccuracies relating to the information and description of the books displayed on this website (including, without limitation, the pricing, photographs, general product descriptions, etc.). In addition, Big Bad Wolf Books Sdn Bhd expressly reserves the right to correct any pricing errors on our website and/or transactions made under an incorrect price. In such an event, if available, we will offer you the opportunity to keep your transaction at the correct price or we will cancel your orders without penalty.

Big Bad Wolf Books Sdn Bhd makes no representations about the suitability of the information, software, products and services contained on this website for any purpose, and the inclusion or offering of any products or services on this website does not constitute any endorsement or recommendation of such products or services by Big Bad Wolf Books Sdn Bhd. All such information, software, products, and services are provided on an "as is" and “as available” basis without warranty of any kind. Big Bad Wolf Books Sdn Bhd disclaims all warranties and conditions and representations that this website, its servers or any email sent from Big Bad Wolf Books Sdn Bhd, are free of viruses or other harmful components and does not warrant that the functions in or access to the website or web content will be timely, uninterrupted or free of error.

In no event shall Big Bad Wolf Books Sdn Bhd be liable and you agree not to hold Big Bad Wolf Books Sdn Bhd liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of, or in any way connected with, your access to, display of or use of this website or with the delay or inability to access, display or use this website (including, but not limited to, your reliance upon opinions appearing on this website; any computer viruses, information, software, linked sites, products and services obtaining through this website; or otherwise arising out of the access to, display of or use of this website) whether based on a theory of negligence, contract, tort, strict liability, consumer protection statutes, or otherwise, and even if Big Bad Wolf Books Sdn Bhd, has been advised of the possibility of such damages and even if a remedy set forth herein is found to have failed of its essential purpose. In the event Big Bad Wolf Books Sdn Bhd is liable for damages despite the foregoing provision, you agree that Big Bad Wolf Books Sdn Bhd’s aggregate liability to you for any and all causes of action in relation to the website, services, and the Agreement, shall not exceed the sum of RM100 (Ringgit Malaysia One Hundred).

The limitation of liability reflects the allocation of risk between the parties. The limitations specified in this section will survive and apply even if any limited remedy specified in these Terms of Use is found to have failed of its essential purpose. The limitations of liability provided in these Terms of Use inure to the benefit of Big Bad Wolf Books Sdn Bhd. You agree that the above limitations of liability enable the website, information, software, products and services on the website to be provided by Big Bad Wolf Books Sdn Bhd at either reasonable costs or no costs to you.

INDEMNIFICATION

You agree to indemnify and keep indemnified Big Bad Wolf Books Sdn Bhd, and any of their officers, directors, employees, partners, and agents harmless from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees on a full indemnity basis, brought by:



You or on your behalf in excess of the liability described above orby third parties as a result of:

1) Your breach of these Terms of Use or the documents referenced herein;

2) Your violation of any law or the rights of a third party; or

3) Your use or connection of this website


LINKS TO THIRD-PARTY SITES

This website may contain hyperlinks to websites operated by parties other than Big Bad Wolf Books Sdn Bhd. Such hyperlinks are provided for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. You also acknowledge and agree that Big Bad Wolf Books Sdn Bhd has no control and shall not be liable for any infringement appearing on the third-party websites. Further, it is up to you to take precautions to ensure that whatever links you select or software you download (whether from this website or other websites) is free of such items as viruses, worms, trojan horses, defects and other items of a destructive nature. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators and you hereby irrevocably waive any claim against us with respect to such third-party websites.

Big Bad Wolf Books Sdn Bhd has adopted a policy of terminating inappropriate accounts depending on the circumstances without notice and without assigning any reason. You agree that Big Bad Wolf Books Sdn Bhd has the sole and absolute discretion, to restrict, suspend or terminate the accounts of the subscribers or account holders who are deemed to be repeat infringers and without assigning any reason. Big Bad Wolf Books Sdn Bhd may also at its sole and absolute discretion and without notice and without assigning any reason, limit access to the website and/or terminate the accounts of any users who infringe any intellectual property rights of others, whether or not there is any repeat infringement. Big Bad Wolf Books Sdn Bhd reserves all rights to investigate notices of copyright, trademark and other intellectual infringement in respect of the website, information, software and services and other materials on the website (“Infringement Material”) and take all action as it deems necessary and fit including without limitation removing such Infringement Material from the website. In return, you agree that you shall not take any legal action or exercise any legal remedy you may have against Big Bad Wolf Books Sdn Bhd and waive any right of action against Big Bad Wolf Books Sdn Bhd under applicable law in respect of any Infringement Material. If you believe that an account holder or subscriber is a repeat infringer, please provide information sufficient for us at the email address below to verify that the account holder or subscriber is a repeat infringer when filing your notice including in the form and containing the information prescribed by the Malaysia Copyright Act 1987 (Act 332)[including its Regulations].


GENERAL

You agree that no joint venture, partnership, agency or employment relationship exists between you and Big Bad Wolf Books Sdn Bhd as a result of the Terms of Use or use of this website and you and neither party shall have any authority to bind the other in any way.

Our performance of the Terms of Use is subject to existing laws and legal process, and nothing contained in the Terms of Use limits our right to comply with law enforcement or other governmental or legal requests or requirements relating to your use of this website or information provided to or gathered by us with respect to such use. To the extent allowed by applicable law, you agree that you will bring any claim or cause of action arising from or relating to your access or use of this website within two (2) years from the date on which such claim or action arose or accrued or such claim or cause of action will be irrevocably waived. If any part of the Terms of Use is found to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions will not in any way be affected or impaired. Our failure or delay in enforcing any provision of the Terms of Use at any time does not waive our right to enforce the same or any other provision(s) hereof in the future.

The Terms of Use (and any other terms and conditions or policies referenced herein) constitutes the entire agreement between you and Big Bad Wolf Books Sdn Bhd with respect to this website, our services and your dealings and relationships with us, and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and us. A printed version of the Terms of Use and of any notice given in electronic form shall be admissible in judicial or other administrative proceedings to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

Fictitious names of companies, products, people, characters, and/or data mentioned on this website are not intended to represent any real individual, company, product, or event.

The Terms of Use have been drafted, and shall be construed, in the English language. Any translation of the Terms of Use is for convenience only. In the event of conflict between the English language version and a translated version, the English language version of the Terms of Use shall prevail.


CUSTOMER SUPPORT

For any queries or concerns on this Terms of Use or any issues in relation to the Terms of Use or this website, please contact us at supportTH@bigbadwolfbooks.com